DISM offers tools and consulting in survey methods; to plan your survey project, check out our tipsheets.  Consulting requests can be submitted by emailing dism-ssri@duke.edu .

Qualtrics survey software is available free for Duke users at duke.qualtrics.com through a university-wide license. To create an account, log in using your NetID and NetID password.

Tutorials, webinars, and help documentation are available on the Qualtrics site at www.qualtrics.com/university. The tutorial Learn to Use Qualtrics for Research covers survey building fundamentals and provides information about such things as how to distribute a survey to respondents and access and organized data that have been collected.  

Duke’s Qualtrics license includes both e-mail and phone support. If you have questions about how to use Qualtrics or are experiencing technical difficulties, please contact Qualtrics directly by emailing support@qualtrics.com or calling 1-800-340-9194 between 8am–8pm EST.

DISM offers one-on-one advising for Duke affiliates at all levels and throughout all stages of the survey research process. To schedule an appointment or to submit a question directly, please contact us at:

Email: dism-ssri@duke.edu
Phone: (919) 681-4981

In addition to the resources above, DISM offers other grant and training opportunities.  It offers a limited number of stipends to Duke students to fund registration for Survey Methodology Short Courses offered through UNC’s Odum Institute for Research in the Social Sciences. Applications are accepted on a rolling basis; upcoming survey research courses offered through Odum can be found at this website. The Research Opportunities in Surveys and Experiments (ROSE) Program accepts proposals from Duke students seeking support to conduct or present findings from original survey research projects. Please visit our Initiatives and Collaborations page for more details. Contact us to learn more about ongoing research and opportunities to learn from and contribute to our work.

DISM can provide workshops from a series that includes Planning Research and Collecting Data, Best Practices in Survey Question Writing and Questionnaire Design, Introduction to Qualtrics, Effective Survey Design for Online, Paper, and Mixed-mode Questionnaires, and Introduction to Survey Experiments.  When feasible, DISM provides these workshops on request to research teams and other organized groups; please email dism-ssri@duke.edu to discuss options.

If you need assistance logging in, sharing surveys, creating and managing groups, or changing survey ownership, please contact the OIT Service Desk at 919-684-2200.

Piloting is essential!  The “Preview Survey” option on the Edit Survey page in Qualtrics will allow you to see and take the survey as if you were a respondent. You can also use the Test Survey option (found under Advanced Options) to generate test results. The Test Survey option will also alert you if there are any problems with the logic in your survey.  It is good practice to ask others to test your questionnaire before fielding it; colleagues and students may be able to identify confusing wording, logic flaws, and other shortcomings that the research team may have missed.